Last Updated: 07/24/2026
1. Introduction
Welcome to Extermiman. These Terms and Conditions govern your use of our website (extermiman.com) and the pest and wildlife management services we provide. By requesting a quote, scheduling a service, or opting into our communications, you agree to these terms.
2. SMS/Text Messaging Program To ensure you receive timely updates about your pest control services, we offer an SMS messaging program under the brand name Extermiman. The program description includes sending you appointment reminders, technician routing updates, and account or billing notifications.
When you opt into receiving these text messages, please be aware that message and data rates may apply. Message frequency will vary based on your scheduled services and recurring messaging needs.
If you need assistance, our customer support contact information is available at the bottom of these terms. We provide complete opt-out instructions: you may reply STOP at any time to cancel messages, or reply HELP for assistance. For more details on how we protect your information, please view the link to the privacy policy on our website.
Please be advised that carriers are not liable for any delayed or undelivered messages.
3. Service Plans and Billing
We strive to provide reliable and effective pest control solutions through structured service plans:
Quarterly Service Plans: Our primary consumer model consists of an initial service fee followed by regular quarterly billings. This is a pay-as-you-go quarterly treatment program with guaranteed service between your scheduled treatments.
Auto-Pay Requirement: You must be enrolled in auto-pay to sign up for quarterly services.
Minimum Term: There is a minimum one-year requirement, meaning you must complete four consecutive quarterly treatments.
4. Service Limitations and Surcharges
Property Coverage: Standard pest control service covers the main structure (home or business), detached garages, sheds, and up to one foot out from the exterior of structures. Services for the broader landscape (such as yard guard for mosquitoes) or specialized exclusions are quoted and charged separately.
Service Hours: Normal business hours are Monday through Friday, 8:00 AM to 5:00 PM. After-hours, early morning, or weekend appointments will incur a surcharge.
Equipment Surcharges: A $50.00 surcharge applies anytime ladder access is required to reach nests that our power sprayers or 20-foot extension poles cannot safely access.
5. Cancellations, Refunds, and Transfers
Cancellations: You may cancel your quarterly service plan at any time after the completion of your four consecutive quarterly treatments. If you cancel prior to completing one year, you will be charged for any guaranteed treatments received at no charge (if they were outside of 30 days of a paid service), or you will pay for the remainder of your annual service plan, whichever is less.
Refunds: Prepaid service plan packages may be canceled and potentially refunded. However, refunds will be calculated based on unbundled pricing at standard retail rates. If the unbundled cost of services already rendered exceeds the packaged price paid, no refund will be issued.
Account Transfers: If you move to a new property within our normal service range (including Davis County, Salt Lake County, and surrounding areas), your plan may be transferred to the new location for a $50.00 transfer fee. The new location will be subject to a pricing re-evaluation based on structure square footage.
6. Contact Information
For any questions regarding these Terms and Conditions, or to manage your account, please contact us:
Address: 640 N Main St #110, North Salt Lake, UT 84054
Phone: (801) 296-5960
Website: extermiman.com
